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Accessibility Statement

Our ongoing commitment to making SOULURNS.US usable for everyone

Our Commitment

SOULURNS is committed to making our website accessible to as many people as possible, including people with visual, auditory, motor, or cognitive disabilities. We understand that visiting our site is often tied to a deeply personal and emotional moment, and we want that experience to be as smooth and dignified as possible for every visitor, regardless of ability.

We are actively working to improve the accessibility of our website on an ongoing basis, guided by the Web Content Accessibility Guidelines (WCAG) as a general framework. This is a continuous process rather than a finished project, and we welcome feedback that helps us identify where we fall short.

What We're Working On

As part of this ongoing effort, we are working toward improvements such as:

  • Clear, descriptive text for product images and key visual content
  • Sufficient color contrast between text and backgrounds
  • Logical page structure and heading order to support screen readers
  • Keyboard-friendly navigation throughout the site, including menus and forms
  • Readable, resizable text that doesn't break the page layout when enlarged
Honest note: We have not yet completed a full, independent accessibility audit of this site, and we do not currently claim conformance with any specific WCAG level. This statement reflects our intentions and ongoing efforts, not a certification. If you encounter a barrier, please tell us — see below.

Known Limitations

Despite our best efforts, some parts of our website may not yet be fully accessible. This can include third-party content, embedded tools, older product pages, or features added before our current accessibility efforts began. We are working through these areas over time and prioritize fixes as they are identified.

Need Help Right Now?

If you're having trouble accessing any part of our website, placing an order, or finding information you need, please don't hesitate to reach out. We're happy to assist you directly — by phone, email, or by making a reasonable accommodation — so that a website barrier never stands between you and what you came here to do.

Phone
+91 88103 22139
Response time
We aim to respond to accessibility requests within 1–2 business days

Feedback Welcome

If you encounter an accessibility barrier on our site, we want to know about it. Your feedback helps us prioritize what to fix next. Please include the page URL and a brief description of the issue when you reach out, so we can look into it as quickly as possible.

Updates to This Statement

As our accessibility efforts progress, we will update this statement to reflect new improvements and any changes to how we handle accessibility-related requests.

Found Something That's Not Working?

Let us know — we genuinely want to fix it.

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